On the other hand, it’s still good to know exactly how to keep your stuff up to date, especially if you chose Beats over AirPods for sound quality purposes.Apple is ending support for its Beats Updater utility, meaning users will no longer be able to update firmware with the tool going forward.Īpple has officially retired Beats Updater, the software utility that lets users update the firmware of their Beats Wireless headphones, earphones, and speakers.īeats Updater allows users to plug their Beats product directly into the USB port of their computer to check for firmware updates online, but with Apple's growing tendency to deliver over-the-air updates to wireless products via iOS or iPadOS, the company clearly feels the utility has reached the end of its life. This is likely to increase the appeal of Apple’s own walled garden of devices rather than to make a sister product look just as good. Unfortunately, Beats audio devices don’t stay updated automatically like Apple’s AirPods do. They’ll be able to point you in the right direction. If nothing is working, you should be able to call Beats or Apple for customer support. Try calling Apple to have them verify your serial number. If your Beats audio device is not authentic, then it won’t work properly with the Beats software updater. There are a lot of very good copies of Beats products on Ebay and other third-party stores, and believe it or not, it’s very hard to tell the difference between authentic and counterfeit Beats products. Although rare, this can happen from time to time. Sometimes when you plug it in while it’s still on, things may not work as expected. Turn your Beats accessory off and on again. ![]() Try another USB port on your computer to see if this resolves the issue. If you’re using a hub, then the hub may not be performing as expected. Perhaps the USB port on your computer is malfunctioning. Try unplugging and plugging the cable back in to see if this changes the situation. It’s possible that your cable is not plugged in all the way or isn’t making a good electrical connection between your accessory and your computer. If this is the case, check into the following possibilities: In some rare cases, the Beats Updater tool may fail to see your Beats audio accessory. What to do if the update can’t see your accessory When you get the prompt that says the update is complete, you can unplug your Beats product and begin using it again. The update process typically doesn’t take more than a few minutes, but this also depends on your internet connection speed and computer speed. While your Beats product updates, you will need to follow a few additional on-screen instructions and then remain patient. If you have a software update available, click on the Update button. This means there’s a software update that’s ready to be installed.ĩ) If your software is up to date, then you’re done. The page will display an Update button.This means you have the latest firmware installed on your Beats accessory. The page will say Your software is up to date.To check for a software update for any of the above Beats audio devices, you’ll need to follow these steps:ġ) Download and install the Beats Updater tool on your computer.Ģ) Launch the tool after the installation completes.ģ) Plug your Beats audio accessory into your computer with the supplied (or equivalent) cable.Ĥ) Ensure that you have at least 20% of battery juice remaining in your Beats accessory before continuing.ĥ) Click on the Beats icon in your Menu Bar:Ħ) Click on the accessory in the pop-up menu that you wish to update.ħ) Your web browser will launch a new tab and show you information about your Beats accessory.Ĩ) Right below the battery level, one of two things will be shown: How to check for a software update for your Beats A cable to plug into your computer (Lightning or Micro-USB, whichever your accessory calls for).An up-to-date Web browser such as Safari, Chrome, Firefox, or Internet Explorer.A Mac with OS X Mountain Lion v10.8 or later. ![]() To update a Beats audio accessory, you need to have the following:
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